Transportation Services


Taxi Services

NDMJ is a licensed provider of traditional taxi services for the Tyler area and we make it our goal to ensure that we serve the public in a safe, reliable and efficient manner. It is a privilege to serve your taxi needs and we strive with each trip to earn your business. Whether you are a traveler visiting the area or a local resident needing transportation, NDMJ is ready to serve you.

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MediCabs

Medicab offers wheelchair equipped, non-emergency transport services in the East Texas area with no geographic boundaries. Medicab services are offered 24 hours per day, 7 days per week. All Medicab drivers are trained in CPR and minor emergency response techniques and are equipped with oxygen and bio-hazard spill kits as well as the capability for direct communications with EMS. The wheelchair transfer services are offered to area hospitals, nursing homes, rehabilitation facilities, adult day care centers, and the general public. Medicab provides a unique transportation and mobility option for the wheelchair bound. We can provide in- house charge accounts, direct insurance billing, or pay-per-trip as needed. Services are fully insured and bonded for your protection.  Wherever your destination may be, Medicab is ready to serve all your transportation needs.

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Job Access and Reverse Commute Program (JARC 5316)

Program Overview
The Job Access and Reverse Commute (JARC) program was established to address the unique transportation challenges faced by low-income persons seeking to obtain and maintain employment. Many new entry-level jobs are located in suburban areas, and low-income individuals have difficulty accessing these jobs from their inner city, urban, or rural neighborhoods. In addition, many entry level-jobs require working late at night or on weekends when conventional transit services are either reduced or non-existent. Finally, many employment related-trips are complex and involve multiple destinations including reaching childcare facilities or other services.
                                                                                                 
NDMJ offers JARC Urban and JARC Rural services to qualified and approved passengers. All JARC services must be scheduled no later than regular business hours the day before services are needed. Premium Same Day Services are also offered if desired, please click here for rate details.

JARC APPLICATION PROCESS

JARC services started by NDMJ Ltd., Transportation on 01/01/2010

To qualify for JARC the passengers must:

  1. Fill out a JARC application.
  2. Provide a letter of employment verification on their company letterhead. Here's a sample letter.
  3. If unemployed and looking for work, they must provide proof of unemployment. This can be done by getting a letter from Workforce Solutions East Texas, 4100 Troup Highway, Tyler, TX 75703.
  4. Provide a copy of a government issued picture identification card.
  5. All applications must be approved by appropriate management BEFORE the services are rendered.
  6. Once all requirements have been met, it can take as long as 14 business days to approve the application.
  7. Passengers must pay a co-pay for each trip.
  8. JARC is for work and work related trips, NOT SHOPPING OR DINING. Participants may go to school and/or drop kids off at day care using JARC.
  9. Income levels have been established as a component in determining eligibility in order to qualify to use JARC services.
  10. Provide a copy of W-4 form, and proof of income level.

South Plains LWDB, Middle Rio Grande LWDB, and Deep East Texas LWDB (Texas Non-Metro)

WIA Eligibility Income Guidelines

All Other Areas (Texas Metro) Family

Family

1

2

3

4

5

6

7

8

9

10

>10

Income

$11,170

$15,130

$19,326

$23,857

$28,154

$32,925

$37,696

$42,467

$47,238

$52,009

Add $4,771 per person

 

 

 

 

All Other Areas (Texas Metro)

WIA Eligibility Income Guidelines

All Other Areas (Texas Metro) Family

Family

1

2

3

4

5

6

7

8

9

10

>10

Income

$11,170

$15,130

$19,606

$24,205

$28,568

$33,411

$38,254

$43,097

$47,940

$52,783

Add $4,843 per person

Note: This table combines the 70% Lower Living Standard Income Level and the Poverty Level Guidelines and indicates the higher amounts needed for calculating low-income eligibility.

For a family larger than eight persons, the “Add” amount indicated should be added to the eight-person family income for each additional member.

Effective Date: March 21, 2011
WIA Eligibility Guidelines
Income Guidelines Desk Reference

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New Freedom Program (5317)

Program Overview
The New Freedom grant program aims to provide additional tools to overcome existing barriers facing Americans with disabilities seeking integration into the work force and full participation in society.  Lack of adequate transportation is a primary barrier to work for individuals with disabilities.  The 2000 Census showed that only 60 percent of people between the ages of 16 and 64 with disabilities are employed.  The New Freedom formula grant program seeks to reduce barriers to transportation services and expand the transportation mobility options available to people with disabilities beyond the requirements of the Americans with Disabilities Act (ADA) of 1990. All New Freedom services must be scheduled no later than regular business hours the day before services are needed.

NDMJ offers transportation services to qualified participants in both urban and rural areas in the New Freedom program.
For rate information, click here.

For the convenience of our passengers, NDMJ honors Tyler Transit’s Paratransit qualification procedures. If you are a qualified Paratransit rider, there is no need to reapply. If you have not been qualified by Tyler Transit for Paratransit services, click here to apply.

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Smith County Elderly and Disabled (5310)

Program Overview
NDMJ is proud to work with Smith County to provide assistance in meeting the transportation needs of the elderly and persons with disabilities. The 5310 Program is intended to accommodate the elderly and persons with disabilities above and beyond the existing public transportation programs using a voucher system. NDMJ provides transportation services to qualified 5310 passengers. For rate information, click here.
All 5310 related transportation services must be scheduled 24 hours in advance. Premium same-day services may be available if desired, please click here for more information. The qualification process for use of 5310 services are identical to those of the City of Tyler Paratransit services. If you are qualified for City of Tyler Paratransit services, you are automatically qualified to use the services under the 5310 voucher program. If you have not applied for the Tyler Paratransit Services, please click here to fill out an application.
If you ever plan to use services within the city limits of Tyler, you must be approved by the City of Tyler for Paratransit Services.
If you have questions about your qualification or for help with applying, please contact Kristy Range at kristyrange@gmail.com

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Shuttle Services

NDMJ currently provides shuttle services to area hospitals, universities and college campuses as well as for special events on a reservation basis.  Whether it be a one-time need or a continued shuttle route service, NDMJ is fully equipped to handle your customized transportation needs. Please contact us for information on how our shuttle services can best serve your needs and for pricing information.

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Universal Travel Card

At NDMJ, providing convenient travel services for our passengers is a top priority. In order to better serve our community, we have developed a Universal Travel Card for frequent users of any of our travel services.  The Universal Travel Card is a pre-paid passenger debit card that allows all riders a quick, convenient and hassle-free method of payment for services.  These cards can be issued to any interested passenger at no-cost.  To sign up for a Universal Travel Card, fill out this form and email it to tspencer09@gmail.com. For more formation regarding this service, please contact Tami Spencer at tspencer09@gmail.com.

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Mobility Manager

NDMJ Ltd. Transportation was the first public transportation provider in the East Texas area to offer Mobility Management Services to their passengers.  Mobility Management Services include, but are not limited to:

  1. Complimentary, personalized trip planning services to all program qualified passengers.
  2. One-on-one transportation needs assessment for visitors and program applicants.
  3. Information and referral services about available public transportation options.
  4. Assisting passengers in navigation across multiple transit provider services.
  5. Conduct public outreach and education for area health and human service agencies.
  6. Assistance with veteran’s special transportation needs.
Please contact Kristy Swan Range, Tyler/Smith County Area Mobility Manager at kristyrange@gmail.com.

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